Personal data protection

All personal data provided by internet users to Azur Confort SAS for the use of certain Site services is subject to Law no. 78-17 French data and protection act dated January 6, 1978 in its modified version dated June 22, 2018, to Law no. 2018-493 dated June 20, 2018 for the protection of personal data and GDPR (EU) 2016/679 dated April 27, 2016 for the protection of natural persons for processing personal data and the free movement of such data.

Any personal data provided by the internet user on the Site (surname, first name, delivery address, email address, and telephone number) is required for processing and delivering orders and is reserved exclusively for use by AZUR CONFORT SAS and their subcontracted carriers.

The data collected is subject to processing and AZUR CONFORT SAS is the data controller. The data is used for preparation and shipment of orders placed by the internet user. In the event that the internet user gives their express consent, collected data is also used for sending sales promotions and for managing customer relations.

The internet user has the right to access, modify, rectify, and delete any of their personal information. To exercise this right, the internet user addresses a request by email: communication@azur-confort.com or by post : AZUR CONFORT Customer Service, ZI Chartreuse Guiers, 38380 Entre Deux Guiers, France.

The internet user can subscribe to the Azur Confort newsletter, and by doing so, choose to be regularly informed of the company’s sales promotions. In this case, collected data is also used for sending sales promotions and managing customer relations. The internet user can unsubscribe at any time by clicking on the link provided for this purpose in each newsletter.

Cookie policy

The first time an internet user connects to the site www.azur-confort.com (hereafter referred to as the “Site”), they are warned by a banner at the bottom of their screen that information about their browsing behavior will be recorded in files called “cookies”. This policy aims to explain measures put in place for browsing on our Site. In particular, it informs the internet user about all the cookies present on our Site, their purpose, and the procedure for their configuration.

General information about cookies on the site

When browsing on our Site, information about the user’s device (computer, tablet, cell phone, etc.), may be recorded using files called cookies. These cookies can be installed on the user’s device, for the validity of the consent period which does not exceed 13 months, subject to the settings of the browser used for visiting the Site. These settings can be changed at any time. The cookies we use can be grouped into four categories:

– Functional Cookies :
These cookies are necessary to ensure the Site functions optimally. They allow us to provide the user with the main features of the Site including the customer account and shopping cart, and to secure our Site against fraud attempts.

– Statistical Analysis Cookies :
These cookies are used to measure and analyze behavior of visitors to the Site such as the number of visits, pages viewed, and average visit time in order to improve the pertinence and ergonomics of the services offered on the Site. By accepting these cookies, users help us to improve our Site.

– Personalization Cookies :
These cookies are used to personalize the users’ experience by recognizing them when they return to our Site. We use this information to personalize our content to meet users’ expectations and preferences. By accepting these cookies, users, benefit from a richer and more personalized experience.

– Advertising and Social Network Cookies :
These cookies are used to share information with third-party sites, including social networks, in order to provide users with relevant advertising that correspond to their interests and to measure the effectiveness of our campaigns.

Configuring preferences

The first time users visit the Site, a banner is briefly displayed at the bottom of the screen informing the user about the installation of cookies. This banner warns users that if they continue to browse on the Site, by loading other pages or by clicking on various elements in the Site for example, they accept that cookies are installed on their device.

Users also consent to the installation of cookies on their device when they click on the “X” icon to the right of the banner at the bottom of the screen. The default settings of most internet browsers allow the installation of cookies. Users can modify these default settings to reject all cookies or so that only some cookies are accepted or rejected depending on the identity of their sender.

Note that refusing the installation of cookies on a device may limit access to certain services or features and alter the browsing experience on the Site. In this case, AZUR CONFORT is not liable for consequences related to the degradation of user navigation conditions due to their refusal, removal, or deactivating cookies necessary for the functioning of the Site. Such consequences shall not constitute damage and no compensation will be due as a result. Users can also delete cookies already installed on their device via their browser. These settings do not affect the browsing experience, but the user loses the benefits of the deleted cookies. See below for instructions for disabling the installation of cookies in a browser:

– Google Chrome : https://support.google.com/chrome/answer/954647?hl=fr&hlrm=en
– Microsoft Internet Explorer : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
– Mozilla Firefox : https://support.mozilla.org/fr/kb/autoriser-bloquer-cookies-preferences-sites?
– Safari : https://support.apple.com/fr-fr/HT201265

For more information about cookie settings, see the CNIL website : https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser